CLIENT CHARTER ACHIEVEMENT YEAR 2014

Num.
Client Charter
Jan
Feb
Mac
Apr
May
Jun
Jul
Ogos
Sept
Okt
Nov
Dis
1.
Respond to public complaints or queries within 1 working day.
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2.

Respond to all requests for advice on matters related to the protocol within three (3) working days.

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3. Vacancies under the jurisdiction of the State Secretary filled within thirty (30) working days. - -  -
4. Complete the transfer / distribution agencies concerned within three (3) working days to complete the documents and meet all requirements.
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5. Inform agencies on the list of development projects funded by the State Government within a period of fourteen (14) working days after approval.
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